Return Policy

At Natraj Foods, we strive to provide high-quality food and beverage products. Please review our return policy below:

1. Eligibility

Returns or exchanges can be requested within 3 days of delivery. Items must be unopened and in original packaging.

2. Return Request

Email us at info@natrajfoods.in with your order details and reason.

3. Approval

Once approved, you will receive return authorization. Do not send items without approval.

4. Shipping

Pack items properly. Return shipping cost is your responsibility unless the item is defective.

5. Refund / Exchange

Processed within 3 business days after inspection. You can choose refund or exchange.

6. Damaged Items

Contact us immediately for damaged or defective products. We will resolve at no extra cost.

7. Non-Returnable

Opened items, perishable goods, and expired products cannot be returned.

8. Order Cancellation

Orders can only be cancelled before shipping. Note: Natraj Foods may update this policy anytime.

Shipping Policy

Order Processing

Orders are processed and shipped within 1–2 business days (excluding weekends and holidays).

Shipping Methods

We offer standard and expedited shipping options for faster delivery.

Shipping Rates

Shipping charges are calculated based on order weight and destination. Final cost is shown at checkout.

Delivery Time

Delivery time depends on your location and selected shipping method. You will receive tracking details after shipment.

International Shipping

We ship to select countries. Customs duties, taxes, or additional charges (if any) must be paid by the customer.

Damaged or Lost Packages

If your package is damaged or lost, please contact our support team immediately. We will assist you promptly.